RELATED IT JOBS : Dell International Services Walk-In BA, B.Sc, B.Com, BCA, BBA freshers
Company Name: Infosys BPO Ltd
Qualification: Any Graduate, Any Postgraduate
Job Post Name: Voice Process
Experience: 0 – 2 yrs
Job Location: Chennai
Total No of Vacancy: NA
Website: click here to apply
Follows all predefined procedures of the process
Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
Shares experiences IN ORDER TO facilitate capture of tacit knowledge
Delivers on the new process / approach IN ORDER TO meet client / internal.
Preferred Skills :-
Good oral and written Communication skills.
Good Analytical and Reasoning ability
Client interfacing skill
Comfortable to make calls to internal teams within client organization clients or respective stake holders.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Walk-In Venue Details:
Walk-In Date :- 20th July – 21st July 2016
Walk-In Time :- 10 AM..