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Walk-in for Technical Support Engineer

Job Description

We are looking for Technical Support Engineers with minimum 6 months of experience in related field for Gurgaon Location. It's a B2B profile ( 60% Voice ) where TSE will be the point of contact for all technical queries related to login. TSE will be trained on handling password reset queries in Active Directory.
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Primary Skills-

1) Excellent communication skills
2) 24*7 operations and most of the times shift will be in EST hours
3) Technical bent of mind to isolate a problem quickly
4) Basic troubleshooting of desktop/laptop and gadgets
5) Email configuration

Secondary Skills-

1) Customer service approach
2) Candidate should be comfortable with US shifts timings, tech Support (Semi- Tech) voice process.
3) B. Tech/ BCA freshers with excellent communication are also eligible to apply.

Salary: INR 2,00,000 - 3,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Desired Profile

Education:UG -Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate, Post Graduation Not Required

Please find the venue details- 
Incedo, 248, Udyog Vihar phase 4 , Gurgaon
Contact Person - Anjana Srivastava
Timings- 3 :00 PM- 7:00 PM

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