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Wednesday, 15 March 2017

Hiring for IT Support Engineers - Amazon Coimbatore

Company Profile

Amazon Development Centre (India) Pvt. Ltd.

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

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Job Description

Amazon's Client Support Services group is looking for best-in-class client-side support personnel. You will provide quality technical support to internal customers through all available channels, meeting or exceeding their expectations at every opportunity.



Technical Qualifications:


1) Experiences in installation and configuration of Windows 7 or RHEL 5/Ubuntu or Mac 10.6.8 / 10.7 in enterprise environment, as well as the support experience and knowledge of MS Office 2010 or 2007 (mandatory). MCP / RHCE / CCNA level knowledge on client OS is preferred.
2) Basic knowledge of LAN/WAN (EthernetTCP/IT etc.) and related experience (mandatory). CCNA-level knowledge is preferred.
3) Leader experience of 3-5 members, and experience of technical escalation point or mentor 
4) Effective communication skills via phone and email in English are mandatory.
5) Business Level English Skills
Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high desire for self-development. Ability to come to the best solution by capturing the big picture instead of focusing only on the minor details/issues which only affect us/clients in a short run.


Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: System Administrator


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