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Job | Opening at Future Focus Infotech Pvt. Ltd.

Job Description:

1. Manage and develop Contact Center & Back Office Service lines focused projects within the group with key focus area on Hotline, Back Office and Process Re-engineering support.
2. Step-up to a total results oriented attitude that manifests itself by working with the client to assure reasonable expectations are gathered, acknowledged, shared, tracked (audit) and achieved
3. Be responsible for managing client relationship on a day-to-day basis through available communication channels
4. Keep management updated on a daily/weekly basis on the developments and progress of the assigned accounts
5. Facilitate & contribute in the Training process towards Continuous Improvement Programs
6. Provide necessary on-the-floor training to team as deemed necessary
7. Actively participate in Process Engineering and Re-engineering activities
8. Managing a designated team of associates in Coimbatore & Bangalore locations
9. To supervise teams assigned to ensure client deliverables are met within the established SLAs
10. Responsible for ensuring productivity targets (Daily /Weekly/ monthly/ Quarterly/ Yearly) are achieved

If you are interested revert me back with your latest CV and the following details,
Total Exp:
Relevant Exp:
Current CTC:
Expected CTC:
Notice Period:
Ready to attend F2F (Y/N):

You can refer this opportunity to your friends also..

Note: If this is not matching with your profile please kindly ignore it

Thanks & Regards,
Senior Executive Delivery
Tel: 044 4393 4440

Recruiter Name:Banumathi D
Contact Company:Future Focus Infotech Pvt Ltd

Business Development Manager/business Development Executive :  apply now 


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