Friday, 25 May 2018

Duty Manager at Sri Sakthi Cinemas

19:26
Job Description 
The functions of the department employees, facilities, operations and cost on a day- to-day basis.
Key management: includes opening & closing of shift in presence.
Cash Management: includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc.

  • Monitors and controls, on an on-going basis: 
  • a) Quality levels of product and service 
  • b) Customer satisfaction 
  • c) Merchandising and marketing 
  • d) Operating costs 
  • e) Sanitation, cleanliness and hygiene of the entire area under his purview. 
  • f) Ensure optimum performance in specific jobs assigned in the above areas.
  • Conducts daily briefing & Sets up targets/ goals for the shift, makes constant effort to achieve the same. 
  • Check for staff grooming/ discipline.
  • To introduce new ways and means to minimize transaction time at box office and at the concessions. 
  • Oversees the services of Cinema from box-office to concessions and cleaning, to ensure highest standards and quality services at all times. 
  • Establishes and maintains the record systems to include but not limited to: 
  • a) Spot Check file 
  • b) Activities file 
  • c) File on customer comments form 
  • d) Ticket register 
  • e) Lost and found register 
  • f) Complimentary ticket register 

Also includes all legal registers

  • Ensures compliance with all legal requirements in connection with Cinemas. 
  • Maintains minimum stock levels of all items and participates in inventories on weekly basis. 
  • To ensure smooth operations at all times. 
  • Must be willing to Work in a team environment - with total hands on approach. 
  • Make rosters on a weekly basis for box office, Floors, concession staff and strictly control manpower costs. 
  • Manage Food and Beverage merchandising using various mediums and curatives to stimulate customers to impulse buying and boost sales. 
  • Have strictest controls on cash handling and ensure that here is no pilferage of moneys and safe procedures of money handling are adhered to. 
  • Responsible for Cinema level operations.
  • Responsible to Improvement of Cinema Operations process & Statutory Compliance adherance.
  • Responsible for TAT for Patron complain resolution 
  • Responsible to 85% & above in Operational Audit for quarter consolidated / All audits RTY..
  • Responsible for checking Attrition control (10% reduction)
  • Responsible to Internal Cinema Compliances
  • Responsible for Training and Grooming of staff as per SOP

Salary: INR 2,00,000 - 2,50,000 P.A.

Industry:Media / Entertainment / Internet

Functional Area:Sales , Retail , Business Development

Role Category:Retail Sales

Role:Branch Manager

Employment Type: Permanent Job, Full Time

Recruiter Name:Karthikeyan

Contact Company:Sri Sakthi Cinemas

Address:268 union mill road, TirupurCOIMBATORE,Tamilnadu,India 641601

NOTE :(visit directly)

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